Consumer protection manager Annetta Bellingeri says a new email phishing scam is doing the rounds.
Senior Regional Officer for Consumer Protection Annetta Bellingeri
People receive emails purporting to be from iTunes, with receipts for music they did not buy.
When the people click on the link to dispute the purchase, they are invited to fill in a form with details that can easily be used by identity thieves.
You can read her statement here:
15 May 2014
Scam alert over fake iTunes receipts
Consumers who receive fake iTunes purchase receipts are being advised by Consumer Protection to ignore and delete them.
Consumers have reported receiving emails that appear to be from the Apple Store confirming purchases that were made on their iTunes account and containing a link to dispute the purchase. The email duplicates an authentic iTunes message and features the Apple logo, but is not actually from the Apple store.
Senior Regional Officer Annetta Bellingeri warns consumers not to be tempted to click on the link to lodge a disputed claim.
“The purchases and receipts are fake and designed to alarm you into clicking on the link which will take you to a bogus website that attempts to extract your personal and financial information,” Ms Bellingeri said.
“This is a phishing scam and, if you enter your personal and financial details, you are at risk of becoming a victim of credit card fraud or identity theft.
“If you are concerned, log in to your iTunes account independently of the email and check the transactions on your account, or contact Apple via their official website. Never click on any links contained in these scam emails as this will give the criminals the opportunity to lead you further down the scam path.
“Ignore and delete these emails if you are certain the transactions are false.”
Further information and advice on scams can be found on the WA ScamNet website www.scamnet.wa.gov.au. Enquiries or scam reports can be made by email wascamnet@commerce.wa.gov.au or by phone 1300 30 40 54.
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